Milestones

620 9th Avenue West
Alexandria, MN 56308
Douglas County

Phone:  (320) 763-3466
Fax:  (320) 763-3227
Email Milestones here

Milestones is an Intensive Residential Treatment Services (IRTS) program.  It includes time-limited residential services to individuals who are in need of a structured setting. IRTS are designed to develop and enhance psychiatric stability, personal and emotional adjustment, self-sufficiency, and the necessary skills to live in a more independent setting.

Milestones also provides residential crisis stabilization services. Residential crisis stabilization services are mental health services provided to an individual who is experiencing a mental health crisis situation.  A crisis assessment and intervention treatment plan are provided to the individual upon arrival at the residential crisis stabilization facility.  These services are intended to help the recipient obtain his/her functional level as it was prior to the crisis.

This crisis residential setting is supervised, licensed, and has 24-hour per day staffing for crisis stabilization. Staff has access to a qualified mental health professional or practitioner, 24-hours per day, direct or by telephone. A qualified mental health professional or practitioner will be available to the recipient daily on a face-to-face basis.

Registered nursing services are available as necessary.

Specific services include safe and secure housing, a treatment plan, supportive counseling, skills training, and collaboration with other service providers in the community.

To be eligible for residential crisis stabilization a recipient must be:

  • Age 18 years or older; and
  • Experiencing a mental health crisis emergency

The services provided within our program are planned and coordinated with local mental health resources. We provide supportive services 24 hours a day, seven days a week. Individuals in the IRTS program may also access and receive services outside our facility for which they are eligible. The following services are provided within Thrive Behavioral Network IRTS programs:

  • Individualized Assessment & Treatment Planning
  • Crisis Intervention
  • Nursing Services
  • Inter-agency Case Coordination
  • Transition & discharge planning
  • Independent Living skills development
  • Medication Management
  • Vocational Skills
  • Illness Management & Recovery Program
  • Integrated Dual Diagnosis Treatment
  • Family Education

Milestones staff members include experienced individuals who receive ongoing training including:

  • Crisis Intervention 
  • Vulnerable Adult Protection 
  • Safety and Health Instruction 
  • Trauma Informed Care
  • Co-Occurring Disorders
  • Illness Management & Recovery
  • Family Education
  • CPR/First Aid
  • Suicide Risks
  • Motivational Interviewing 
  • Medication Management 
  • Individual Treatment Plan Development & Implementation 
  • Healthy Lifestyle Skills
  • Client Rights 
  • Therapeutic Intervention 
  • Community Integration

Milestones places the highest value on the following:

  • Mutual respect 
  • Meaningful programming 
  • Personalized care
  • Safe, comfortable, pleasant environments 
  • Experienced, trained staff 
  • Client-centered care

Thrive Behavioral Network, LLC IRTS programs operate with a Rule 36 license from the Minnesota Department of Human Services and is certified as a Board and Lodge facility. Milestones accepts Medical Assistance and many other sources of funding. For more information please contact us.

Milestones partners with many community health resources to offer comprehensive care. Some of these local area resources include:

  • Lakeland Mental Health Center (LMHC)
  • Community Behavioral Health Hospitals (CBHH) in Alexandria, Willmar, & Fergus Falls
  • Broadway Medical Center
  • Region IV South Adult Mental Health Initiative
  • Douglas County Social Services

Local Area Attractions:

  • Great fishing
  • Surrounded by beautiful lakes & lake activities
  • Many churches and places for worship/meditation, 
  • Arrowwood Resort
  • Many trails which are groomed daily for snowmobiling & is a bike path in the summer